Hospitals across Missouri are facing increasing complexity in managing payer relationships — from delayed payments and denials to shifting contract structures and rising administrative burdens. These challenges directly impact hospital finances and the ability to deliver quality care to patients and communities.
- benchmark payer performance across peers
- identify friction points that impact cash flow and revenue
- improve transparency and accountability in payer relationships
- strengthen MHA’s advocacy through credible, timely financial data
The Payer Performance Initiative will ultimately replace the Insurance Performance Scorecard and complement existing resources such as the Hospital Performance Insights Dashboard and HIDI Fiscal Optics®. Together, these tools provide hospitals with timely, comparative financial data to drive meaningful change and sustain fiscal health.
Coupled with MHA’s financial advocacy and the Payer Pulse Newsletter, this initiative paints a clearer picture of payer behavior across Missouri. Our collective goal remains the same – to ensure hospitals have the information and influence necessary to deliver high-quality care for every community they serve.